Terms & Conditions

Welcome to Aligned Pilates! These Terms & Conditions outline the rules and expectations for anyone using our website and participating in our offerings—whether you’re just browsing, booking a class, or flowing on the Reformer with us.

By accessing this website and/or booking a class, you agree to be bound by these Terms. If you disagree with any part, please refrain from using our site or services.

1. Booking & Cancellation

We get it—life happens. You may cancel a class reservation up to 24 hours before the scheduled start time without penalty. If you cancel within 24 hours or no-show, the class credit will be forfeited. All class scheduling and cancellations must be done through the Momence app or by logging into your account on our website.

We do not accept class cancellations via phone or email.

2. Intro Offers & Packages

New clients are welcome to purchase a $20 Intro Class (30 min) to get a feel for the studio. After attending, you'll receive an exclusive offer via email to purchase a 3-class Reformer package for $90, valid for 10 days. This offer is available only after completing the Intro Class and cannot be retroactively applied.

Class packs and memberships are non-transferable and non-refundable unless otherwise stated.

3. Memberships

Monthly memberships are billed on a recurring basis and must be canceled at least 7 days before your next billing cycle. You are responsible for managing your membership status via your account. Memberships may not be shared between clients.

From September to April, we offer an 8x monthly membership upgrade option. This upgrade must be toggled on/off according to eligibility windows and is not automatically available year-round.

4. Studio Etiquette

We ask that you:

  • Arrive on time for class

  • Wear grip socks for reformer or equipment classes

  • Notify your instructor of any injuries or limitations

  • Use respectful, inclusive language

Our space is cozy and community-based—we want everyone to feel supported, seen, and safe.

5. Health & Liability

By participating in our classes, you acknowledge that you are physically able to engage in Pilates or fitness activities. You assume all risk of injury associated with participation. Aligned Pilates and its instructors are not liable for injuries sustained during sessions.

Always consult your physician before beginning a new exercise program.

6. Privacy

Your privacy is important to us. We use third-party systems like Momence to manage bookings and payments, which are encrypted and secure. We will never sell or share your personal data.

7. Intellectual Property

All content on this site—including logos, images, and class descriptions—is the property of Aligned Pilates and may not be copied, reproduced, or used without written permission.

8. Changes to These Terms

We may update these Terms occasionally. Any changes will be posted here with an updated revision date. Continued use of the site means you accept the updated Terms.

Have a question? Reach out anytime.